RETURNS & EXCHANGES
Our commitment to your satisfaction
RETURNS
- Initiate within 48 hours of receipt
- Wig must be in original, unworn condition with tags
- Return shipping costs are on the customer unless it's our error
- Refunds processed within 7 business days, minus original shipping
EXCHANGES
- Initiate within 48 hours of receipt
- Wig must be in original, unworn condition with tags
- Customer covers shipping costs unless it's our error
- Replacement shipped within 7 business days after receiving the original
NON-RETURNABLE ITEMS
CUSTOM OR ALTERED WIGS
Any wigs that have been customized or altered to your specifications cannot be returned or exchanged.
WORN, STYLED, OR DAMAGED WIGS
Wigs that show signs of wear, have been styled, or are damaged cannot be accepted for return or exchange.
ORDER CONFIRMATION
Once an order is placed and confirmed, it cannot be canceled or modified. Please review your order carefully before completing your purchase.